99BOLD LLC ("99Bold") charges a one-time start deposit of $299 and then $29 per job you win. There is no monthly fee. Your first 20 booked jobs are worked free. Work we do on inquiries from before you joined is included at no extra charge and is billed on the same terms: only if it turns into a job you win. All amounts are in US dollars (USD).
The deposit is charged once, before the service goes live. It is not a fee and buys nothing on its own. It is returned to you as account credit against your future $29 charges, not as cash, once you have won 5 of your first 20 booked jobs, provided you sent a quote or a decision for every job we booked within 24 hours of us booking it. That credit covers roughly your next ten won jobs.
When the deposit is returned as cash. If we decline your account or tell you before you start that we cannot support it, you get the full $299 back to your original payment method. If you cancel before the service goes live, you get the full $299 back. Once we are live and working your leads, the deposit converts to the credit arrangement above.
When we keep the deposit. If the service went live and you did not win 5 of your first 20 booked jobs, we keep the deposit. If you did not quote every booked job within 24 hours, we keep the deposit and the booking guarantee in clause 3 of our Terms does not apply. The deposit exists so that booked jobs get answered; it is the only thing that makes 20 free booked jobs viable for us.
If a charged sale was invalid, we remove or credit the charge. A charge is invalid if, for example, the job did not go ahead, the customer canceled, the work was never completed, it duplicates another charged sale, or the appointment did not come from a lead we handled. Tell us within 14 days of the charge and we will review it in good faith. We do not invoice a job you tell us did not happen.
A completed job is chargeable even if the customer later disputes your invoice, pays you late, or does not pay you at all. We are paid on work you won and completed, not on your collections. Equally, we never charge for an appointment that did not turn into completed work, so nothing is owed on cancellations, no-shows, or quotes you lost.
If we fail to deliver what was agreed, contact us and we will make it right, whether by crediting charges or issuing a fair refund for the affected period. We handle every case reasonably and in good faith.
Email hello@99bold.com with your name, the charge in question, and the reason. We respond within 3 business days and process approved refunds to your original payment method within 5 to 10 business days.
99BOLD LLC · hello@99bold.com · 16192 Coastal Highway, Lewes, DE 19958, USA